​Contact Brighter Image Lab

The Brighter Image Lab Support Center

If you need help, or want to learn more about Brighter Image Lab, you’ve come to the right place. Check out the resources below, and contact us if you need additional assistance!

We strongly recommend current clients login and submit a ticket from the account area to reduce response time and receive more individualized service. Prospective clients can use the form below.

Read Our Frequently Asked Questions

​​Here are some ​common questions​. Most clients find answers to their questions faster by ​reviewing our ​frequently asked questions page.

How long does it take to make the veneers?

Click here for video answer to how long does it take to make the veneers

How do I clean my Press On Veneers™ or BIL Veneers™?

The veneers really should be removed at night, and we recommend putting them in a denture soak (any generic brand will do). We don’t advise eating any challenging foods, i.e, tough meats, harder breads –like bagels or baguettes. And if you do eat in the veneers, we recommend you rinse them thoroughly afterward. We’d also suggest keeping your Veneers in the protective case any time you aren’t wearing them – and always remember that this is purely cosmetic and is not intended to replace the function of your real teeth.

What if I don’t like my PressOn Veneers™ or BIL Veneers™?

Our Client Services Representatives are trained to ask questions to find out the specific cause of any fit issues. They are educated on usual problem areas and can usually determine the exact cause of any fit issue within the span of a brief phone call.

We ask that our clients have the same level of commitment when requesting a remake due to fit issues, disclosing all known corrective areas by making notes, taking photos, and shooting video footage if necessary. The more information our design lab receives, the closer they will come to creating the one fit for your smile!

The dental lab does everything in their power to ensure that your veneers are a perfect snap fit before we ship them. However, 12 to 15 percent of our work does have to be adjusted. In these cases, a new model is made from the impressions, and the process is started over at no additional charge. This gives you the chance to re-send additional impressions, photos, videos, notes, and suggestions to our design lab to assist in getting the correct fit for your teeth – all at no additional cost to you!

When will I receive my Removable Veneers?

Generally we try to ship your impression system the following day. All systems are shipped USPS First Class Priority Mail, and depending on your location, delivery usually takes 1-3 business days. You’ll have as much time as you need to take your impressions, so there’s no need to rush, but just remember that we can’t start work on your new smile until we receive your usable impressions. Plan on the same 1-3 day window for returning shipping. Once we’ve received usable impressions, Standard Productions takes about 30 days, and our Smile Express takes about 14 – until we have a completed veneer. But please know that all of these times are estimates, and subject to change – and we do not guarantee delivery within any specific time frame.

For an easy to follow explanation of our process, watch this short video:

Click Here to watch this short video explanation of our process

Submit A​ Ticket

Please select the subject of this ticket *

Full Name *

Email Address *

Your Message

Chat With Us

Prospective clients may find our chat service answers most of their questions without having to pick up the phone or open their email inbox. Our knowledgeable Smile Specialists are ready and able to answer all sales related questions. You will find a link to chat at the bottom of every page (chat may not be available on mobile devices).

Due to the nature of our chat service, we do not recommend chatting for current clients. When our current clients chat with us, it is necessary for our Smile Specialists to copy all communication into the individual accounts, increasing response time.

Contact Us

Below, you can find our mailing address, phone number, and email address for each of our locations. In order to keep response times low, please contact us using one of the methods above first.

AU Location

Building 2, Level 1
49 Frenchs Forest
NSW 2086
Australia

Toll Free: 1800 628 104

​Phone: (02) 8015 5616
Fax: 011 1 817 207 8205

Contact our Client Services Team

UK Location

456-458 The Strand
Suite 107
London WC2R 0DZ
United Kingdom

Toll Free: 0800 048 8036

​Phone: 020 3318 2063
Fax: 011 1 817 207 8205

Contact our Client Services Team

US Headquarters

2433 South University Drive
Fort Worth, Texas
76109
United States of America

Toll Free: 1 8​​88 ​​257 ​2455

Phone: 817 207 8200
Fax: 1 817 207 8205

Contact our Client Services Team

Submit your photos for a FREE Facial Analysis and a Chance at a Free Smile Makeover

You may also qualify for discounts or other special offers

Submit your photos for a FREE CONSULTATION!




Upload a Full Face Photo
Upload a Close-Up Photo
Your Story
Do you have any special events coming up? YESNO

I hereby authorize the use of my likeness and/or story for any and all purposes. I agree that Brighter Image Lab will not be held liable for any loss, damages of injury associated with applying for, accepting, or using their new smile. I agree that Brighter Image Lab retains the right to make any and all decisions as to the nature of the products or services being rendered and/or to cancel any agreement or work being done for any reason whatsoever. By submitting this form, I confirm I have read and agree to all of the terms & conditions.



Submit your photos for a FREE Facial Analysis and a Chance at a Free Smile Makeover

You may also qualify for discounts or other special offers



Upload a Full Face Photo
Upload a Close-Up Photo


Your Story

Do you have any special events coming up? YESNO

I hereby authorize the use of my likeness and/or story for any and all purposes. I agree that Brighter Image Lab will not be held liable for any loss, damages of injury associated with applying for, accepting, or using their new smile. I agree that Brighter Image Lab retains the right to make any and all decisions as to the nature of the products or services being rendered and/or to cancel any agreement or work being done for any reason whatsoever. By submitting this form, I confirm I have read and agree to all of the terms & conditions.


Improve Your Smile Now

From the palm of your hand - Lab Direct w/ No Dentist

Brighter Image Lab Imrpession System
Yes I'm asking to be accepted as a new client of Brighter Image Lab

YES, I'M ASKING TO BE ACCEPTED AS A NEW CLIENT OF BRIGHTER IMAGE LAB

I understand that the full price for Removable Veneers is substantially higher than the prices displayed on this site, and would like to take advantage of the 60% limited time special discounted pricing and only pay listed price plus $46 for the 3-way shipping and processing. I also understand that receiving this discount is contingent on my adherence to the Terms and Conditions linked below. I understand that each set of veneers are custom made for me, that available spots for new clients are limited. By ordering, I confirm I am fully committed to the process and I understand that any payment is non-cancelable and non-refundable and I confirm I have read and agree to all of the terms & conditions.

I understand that the full price for Removable Veneers is substantially higher than the prices displayed on this site, and would like to take advantage of the 60% limited time special discounted pricing and only pay listed price plus $46 for the 3-way shipping and processing. I also understand that receiving this discount is contingent on my adherence to the Terms and Conditions linked below. I understand that each set of veneers are custom made for me, that available spots for new clients are limited. By ordering, I confirm I am fully committed to the process and I understand that any payment is non-cancelable and non-refundable and I confirm I have read and agree to all of the terms & conditions.

​#​​1

Press On Veneers, now available in three shades
The Original Press On Veneers

Press On Veneers Our classic, beautifully designed, 100% Digitally Processed, Removable Veneers. ​Full Retail Price: $1989.00

​Press On Veneers include the following processes and procedures:

  • System w/ 3-Way Lab Direct Processing
  • 3D Dental Scanning
  • 3D Digital Design to limit av​g. thickness
  • Machine Buffed
  • Slimline Protective Metal Storage Case
  • Standard 30 Day Processing*
Single Arch (Top or bottom) Double Arch (Top & bottom)

$

**

​​​​987.00

with paid-in-full ​Discount​

** +3 Way Processing When paid by check​. Cash discount applied

Best Value Option

​#​2

BIL Veneers, now available in three shades
BilVeneers MasterCraft #1 Most Popular

Bil Veneers: ​Our Master Crafted Veneers. Redesigned from the ground up to be Thinner, More Detailed, and Stronger than ever before. DDS Regular Price: $2450.00

​BilVeneers includes all traditional Press On Veneers features plus:

  • Hand Fabricated Fine Detailing
  • Ultra HD Impression Scanning
  • Micron 4x Ultra-Thin Contouring
  • Assigned Client Service Rep​.
  • Master Design​ w/ Ext​. Design Time
  • Designed w​/ Sure Fit Seal Technology
Single Arch (Top or bottom) Double Arch (Top & bottom)

$

**

​​​1224.00

with paid-in-full ​Discount​

** +3 Way Processing When paid by check​. Cash discount applied

​#​3

IncrediBIL Veneers by Brighter Image Lab

​​IncrediBIL Veneers: New for 201​​9- ​The newest addition to the Brighter Image Lab family of veneers features unique light reflecting properties.​

​​IncrediBIL Veneers includes all traditional ​and BILVeneers features plus:

  • ​​​Exclusive Translucent ​Material ​
  • Reserved for Elite Cases
  • ​All new proprietary resin
  • ​Digital Microscaling for ​thinness​​
  • Blue Light Polarization​ Curing
  • Limited Availability
Single Arch (Top or bottom) Double Arch (Top & bottom)

$

**

​​​1​950.00

with paid-in-full ​Discount​

** +3 Way Processing When paid by check​. Cash discount applied

Expedite Your Order Now
Add Options At Checkout

Express and warranty options to add at checkout

+Plus - 6 Amazing Bonuses

when you become a 'Friend of BIL'

Friends of BIL Bonus #1

Ultra Sonic Cleaning System

UltraSonic Cleaning System
Friends of BIL Bonus #2

Veneer Buffing/Polishing Kit

Veneer Buffing/Polishing Kit
Friends of BIL Bonus #3

Entered for a chance to win a free duplicate arch veneer

Entered for a chance to win a free duplicate arch veneer
Friends of BIL Bonus #4

25% Discount on Future Veneers & Accessories

25% Discount on Purchases
Friends of BIL Bonus #5

New #SmileWithMe
Wristbands (2)

25% Discount on Purchases
Friends of BIL Bonus #6

Earn Cash With Your Personal Affiliate Code

Earn Cash by becoming a Friend With BIL Affiliate
  • No Web Design Required!
  • Share your link on social media, email, and more!
  • The more you sale, the more you can earn!
  • Help your friends and family while you earn cash!
  • Click Here to become a 'Friend of BIL'
Exclusive Smile Shades
Exclusive Smile Shades - Review Online - Make selection in your impression system

Let Us Design Your Veneers
Move Sliders For Before & After

Trust Our "Real" Client Reviews

Google Rating
4.6
Based on 341 reviews

Help us get to 100,000,000 views!

As Featured On

Inc5000 2019 Honoree
As Featured On ABC Affiliate WFAA Channel 8
As Featured On Good Morning Texas
As Featured On The Doctors
Made in Texas - Celebrating 20 Years
As Featured On Voyage ATL

Lab Direct - Worldwide
Your Smile Makeover in 3 Easy Steps

Step 1: Order your impression online or by phone and receive our Lab Direct Impression System

Brighter Image Lab Impression System

Click to view more

Step 2: Using the Lab Direct Impression System, make impressions of your teeth by watching this detailed step-by-step video or calling one of our trained smile specialists for instructions.

Brighter Image Lab Making Impressions

Click to view more

Step 3: Receive your veneers and begin wearing them. It's that simple!​

Brighter Image Lab Dental Veneers

Click to view more

93% of first impressions are made non-verbally
The physical act of smiling reduces blood pressure
48% of young adults have un-tagged themselves from a photo on social media because of their smile
93% of first impressions are made non-verbally
The physical act of smiling reduces blood pressure
48% of young adults have un-tagged themselves from a photo on social media because of their smile
3/4 of adults believe thei smile is hurting their career
Google Verified Reviews
5
29

Submit your photos for a chance at a FREE SMILE MAKEOVER

You may also qualify for discounts or other special offers.

Submit your photos for a chance at a FREE smile makeover!

Your Info




Upload a Full Face Photo
Upload a Close-Up Photo

Your Story

Do you have any special events coming up? YESNO

​I hereby authorize the use of my likeness and/or story for any and all purposes. I agree that Brighter Image Lab will not be held liable for any loss, damages of injury associated with applying for, accepting, or using their new smile. I agree that Brighter Image Lab retains the right to make any and all decisions as to the nature of the products or services being rendered and/or to cancel any agreement or work being done for any reason whatsoever. By submitting this form, I confirm I have read and agree to all of the terms & conditions.



Submit your photos for a chance at a FREE SMILE MAKEOVER

You may also qualify for discounts or other special offers.

Your Info



Upload a Full Face Photo
Upload a Close-Up Photo


Your Story

Do you have any special events coming up? YESNO

​I hereby authorize the use of my likeness and/or story for any and all purposes. I agree that Brighter Image Lab will not be held liable for any loss, damages of injury associated with applying for, accepting, or using their new smile. I agree that Brighter Image Lab retains the right to make any and all decisions as to the nature of the products or services being rendered and/or to cancel any agreement or work being done for any reason whatsoever. By submitting this form, I confirm I have read and agree to all of the terms & conditions.